To some of us, making decisions is probably one of the hardest things we have to do. I guess it's fair to say that we often want to make the best decisions, and if possible, to not be accountable for the undesired consequences. But I find it ironic, because I see decisions as creating consequences. When a decision is made, the one who made it is accountable for the consequences, be it good or bad. That's because he asked for a change the moment he decided, and it's his change, really.
Everyone has to make decisions.
I'm not a decision making guru. I have not made half a billion of decisions. But I've been making some and I've been exchanging a lot of thoughts with people who make a lot of decisions. In all honesty, the methods are crap. Not because they don't work. They probably work very well for those who shared with me their techniques. I think they are crap because everyone makes decisions differently.
Some people make decisions based on a thought process. Some make them based on experience. Some based on hunches. There are probably a lot more... but the methods are not what I'm writing about. I'm writing about what happens after decisions are made.
When you're asked to make a decision, know this:
Most of the time, it does not have to be immediate, but when you make it, it has to be firm. The last thing you want to show your people is that you're an indecisive decision maker. When you make a decision, you set the motion. Everything starts to roll based on what you said. It's a terrible thing to do to tell the motion to stop, rollback so your people could be in for another set back. When you feel that your decision is right and you have justifications to yourself why it is right, stick with it.
Don't doubt yourself every 5 minutes and change the decision every 30. The people who need your decision is not a text editor. You don't type, reread, and backspace all you want. When you have decided, stick with it, and make the best out of it. But of course, you should never be...
A stubborn ass (the animal, but feel free to interpret with the other meaning). Decisions can be wrong. I think it's important to keep an open mind when someone challenges your decision. In fact, I think it's awesome when someone challenges your decision.
I can understand how some of us might feel 'mocked' or disrespected when our decisions are challenged. But think about it in another way. After we have made a decision, can we ever be sure that our justifications for it is the only truth? My take: No. Never.
To me, the only way I can be more confident of my justifications is by them surviving challenges.
But of course, you can't always be wrong. Sure, you've probably made some bad ones, but my observation tells me that if you're smart enough that you're asked to decide on certain things, you will never always make the wrong ones. When your decisions are challenged, communicate properly and let them know your justifications. Feel free to let those who challenge you know why you think they are wrong, if you think they are wrong. Like you and I, they need to make mistakes to learn. If they never make any, they are not smarter than the day they are right.
Of course, if you made a bad decision, the best thing you can do is to admit it. Admitting a wrong decision is not about saying you're incompetent of deciding. Admitting a wrong decision allows its corrections. If you're making a decision for your team, it also sends a stark reminder to your team members that anyone can make mistakes. To some teams, it makes the leader more 'human'.. and being human, that means he's more approachable and also someone they can challenge.
Ultimately, that results in better decisions.